With our analytics portal, you can now acquire emphasized data of your team and business progress helping you in decision-making.
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Implement a premium-quality experience for your
users to help you in decision making
FORECAST
Secure your business by receiving instant notifications about your business’ performance enabling you to resolve issues that may affect agents or your company.
SUPERVISE
Have access to everything in the system—users, meetings, calls, numbers, devices—allowing supervision of what is needed to be improved or change.
INSPECT
Emphasized layout of analytics data made to inspect the whole company, departments, or individual’s performance. Users can download and share reviews for further inspection.
REVIEWS
Reviews of agent’s performance and business’ progress is perfectly structured using KPIs and metrics. This is built to analyze and make email alerts for urgent reports.
Premium-Grade Service Features
Simultaneously take-charge of calls and troubleshoot active issues for every users all around the world by having access with our dashboard feature. With our accurate configuration tools, you can easily track down issues that could disrupt your system through the exact location, ISP (Internet Service Provider), network, and endpoint.
Our tools are easy to configure since the filters are arranged by location, internet service providers, devices, and more—giving you the convenience to pin point negative patterns at one glance.
Give out the best for your business locally or internationally with Pop VoIP!
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ANALYTICS
Live Reports
Improve the progress of your business by supervising call queues and agents performance. With our emphasized graphics data, you can easily pinpoint negative interactions that could interfere with your business progress.
Immediately improve agent performance to maximize the quality of your customer service for the enhancement of the business.
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Quality of Service
Subscribing to Pop VoIP
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Experience hassle-free telecom services by subscribing to Pop VoIP! Subscribe now and receive daily, weekly, or monthly automated performance, company number, and tasks email reports—you can set up your own schedule for email delivery!
Increase agent productivity and improve business progress through our convenient and effortless system here at Pop VoIP.
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